The process
- Website contact. The first step is to contact me directly by email, whatsapp or through the website. Let me know what your request for help is and what type of treatment or sessions you are looking for. Feel free to also ask any other questions you may have! After you have contacted me, I will get back to you within 48 hours to schedule an intake.
- The intake lasts approximately 10-15 minutes and it's free of charge. Its purpose is for both sides to evaluate and decide if we believe I can help you with your request.
- Payment When you decide to start, you will be asked to make payment according to the type of treatment/session you have chosen.
- Schedule the first appointment This can be done after payment is confirmed via email or WhatsApp.
More about the provided treatments and sessions
- Treatment and sessions are only offered online.
- Any type of therapy can be carried out in English or Portuguese.
- The specific amount of sessions will depend on the type of therapy you choose, how ambitious your goal is and the status of your current situation.
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Reporting: is done offline in general notes. This file contains the data necessary to provide proper care.
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Please note that there are cases in which online therapy is not capable of substituting for traditional face-to-face therapy.
- I don't make any official diagnosis, nor can I prescribe medication.
I am unfortunately not able to help you if:
- you are a minor.
- you are in an urgent crisis or an emergency situation.
- you are the victim or the offender of violence or other crime situations.
- you were required to undergo therapy either by a court order or by any other authority.
- you do not have a device that can connect to the internet or you do not have a reliable internet connection.
- if you are in another high risk situations such as substance abuse, psychosis, major depression or acute severe depressive episodes.
If you are in a crisis or any other person around you may be in danger, contact the hotlines for emergency situations in your country which can provide you with immediate help.
Privacy statement
I attach great importance to the careful handling of your data. Hence, this privacy statement.
Your file
The law requires psychologists to keep a file. This file contains the data necessary to provide proper care. The law obliges me to keep these files for fifteen years.
Your rights
As a client, you have the right to access or obtain a copy of the information contained in your file. If you come across factual inaccuracies in the file, you can request that I correct or supplement this information. If you disagree with information included in the file, you can request that I add your own statement (your opinion) to the file. You also have the right to request the destruction of (parts of) your file. For all rights, I will generally comply with your request. Only if I believe that the interests of others, such as your partner or children, might be harmed, I may partially reject your request.
Confidentiality
As a psychologist, I have a duty of confidentiality. This means that I only speak about you or your child with others with your explicit consent. Only in exceptional cases does the law grant me the right to provide information without your consent. In such cases, I usually contact you first to discuss this information sharing with you.